I’ve been writing a column on web design/UX for Access, the magazine of the Ontario Library Association, for the last five years (5 years! I had to double-check that to be sure, five years is a crazy long time) and I don’t think I’ve ever mentioned or linked to a single one of those articles […]
We’ve been doing a lot of service redesign work at my library lately, partly for a new service point we’ve designed and partly in an effort to harmonize the experience users have across all our various services and service points. As part of that work, I’ve been reading a lot about service design and one […]
Via cincylibrary: Recently spotted in our collection: Patrons Are People: How to Be a Model Librarian, published by the American Library Association in 1956 and full of helpful hints prepared and illustrated by Sarah Leslie Wallace. So tempted to request an interlibrary loan!
Speaking of art in and around public libraries, have you seen this? The Reading Nest is a new site-specific installation by artist Mark Reigelman outside the Cleveland Public Library. Reigelman obtained 10,000 reclaimed boards from various Cleveland industrial and manufacturing sites and worked with a team of people over 10 days to construct the nest […]
On a recent trip to Winnipeg, I did what I usually do and spent a bit of time in the public library (dork!) and one of my favourite parts of the Millennium branch was the work of Cliff Eyland that featured prominently in the lobby. Eyland‘s works are all 3″ x 5″ sized (using various […]
Check out this notice on the GVSU website about monthly website usability testing. I hear a lot of talk about continual testing and iterative changes on a rapid development cycle, but I haven’t seen many such notices on library websites. So much to love here: the open call for participation, the brief outline of the […]