Monthly Usability Testing: the Best Idea Ever
Check out this notice on the GVSU website about monthly website usability testing. I hear a lot of talk about continual testing and iterative changes on a rapid development cycle, but I haven’t seen many such notices on library websites. So much to love here: the open call for participation, the brief outline of the ...
HathiTrust Personas
HathiTrust Personas This has been out for a while but I’m only just digging in: In 2011, the HathiTrust UX Advisory Group developed a set of personas to represent users of the HathiTrust Digital Library. The seven personas draw from past usability evaluations, user research, user-generated comments and feedback, web analytics, observations of use collected by the ...
Learning Space Toolkit, Data Gathering Tools
Learning Space Toolkit, Data Gathering Tools via ethnographr: The Learning Space toolkit looks like a neat resource to help design and plan libraries/learning spaces. Of particular interest is the section on Data Gathering Tools that includes a bunch of ethnographic methods (like observations, interviews, photo diaries, focus groups, etc.) and ideas/resources for each. No better ...
ethnographr: user research in libraries
A few colleagues & I have started a little UX in Libraries group in Ontario as a way to bring together UX librarians and other practitioners to talk about our work and our methodologies and techniques. In the interest of sharing what we do, not just amongst ourselves but with the rest of the library/UX ...
Participatory Design in Academic Libraries
Participatory Design in Academic Libraries I am seriously excited about digging into this one. From the abstract: Participatory design is an approach to building spaces, services, and tools where the people who will use them participate centrally in coming up with concepts and then designing the actual products. The papers in this volume, written by ...
Sensible Library Website Development
I asked a question on Twitter last week inquiring about why we have websites for our libraries. This presentation I did at Internet Librarian this morning on sensible library website development incorporates the responses I got last week, as well as a few other tidbits.
What Data Can’t Tell You About Customers
What Data Can’t Tell You About Customers, by Lara Lee and Daniel Sobol in the Harvard Business Review http://t.co/OjquxqRT (via Instapaper).
Teaching Ethnography For User Experience: A Workshop On Occupy Wall Street, John Payne
Teaching Ethnography For User Experience: A Workshop On Occupy Wall Street, John Payne We saw how Occupy Wall Street had adapted communication tools to meet their needs and we came to understand how they had shaped them to fit their values and their goals. In our subsequent ideation workshop, our concept teams were able develop ...
![Men Pee Standing Up: The value of an anthropological perspective [guest contributor]](http://e.tches.ca/pix/2012/09/standingup-225x170.jpg "Men Pee Standing Up: The value of an anthropological perspective [guest contributor]")
Men Pee Standing Up: The value of an anthropological perspective [guest contributor]
Men Pee Standing Up: The value of an anthropological perspective, by Robbie Blinkoff (via Instapaper)
