User Research

User Research

Posted by: on Apr 3, 2012 | One Comment

I was at Computers in Libraries a couple of weeks ago, where I had the distinct pleasure of moderating the UX track and doing a short session on user research  (hat tip to Nate Hill on this; Nate was originally scheduled to speak about designing for usage patterns — a session I was keenly looking forward to! — but when he couldn’t join us, I agreed to cover the time slot and used his session description to present a brief overview of the topic).

Jumpstart

Jumpstart

Posted by: on Dec 12, 2011 | No Comments

Plug alert! Over at Influx, we’re as big on teaching as we are on doing. To that end, we’ve launched a new service called the User Research Jumpstart that is all about getting libraries up to speed on user research practices and methodology. Aaron discusses it in more detail on his blog and you can find out more about it at Influx.

e-info global

Posted by: on Dec 8, 2007 | One Comment

Got back yesterday from the 2nd Annual E-Info Global Symposium at the University of Alabama Huntsville, which focused on technology, innovation and change in academic libraries. And what a great conference it was! Excellent speakers, fascinating conversations, and fabulously friendly people (those Southerners!). I did something I haven’t done in a good, long time: I wrote notes all the way home, from Huntsville to Memphis to Toronto (yay free wifi in tiny airports!). Notes about people I want to talk to, things I want to do, books I need to read, and ideas I want to research. It was so energizing!

I gave a talk called Staff Development 2.0 (pdf, 4.9 mb) on Learning 2.0 and Five Weeks, and I’m not sure if it was all the cookies I scoffed all afternoon, but I raced though a 45-minute presentation in 30 minutes. Not my best outing! Still fun though (for me, at least) and a few attendees did tell me that they were inspired to do a little staff development 2.0 at their own institutions, so that’s something. They video-recorded all the sessions and hope to have them up in January, I’ll link to them when they’re up.